General
- How much is delivery?
- Can I specify a delivery date?
- Can I put your items in the washing machine?
- Can I just buy a personalised top?
- Will your clothes and shoes etc fit other bears?
- Do you sell at wholesale?
- I‘m after a particular bear / animal or outfit?
- I‘m after a particular printed image / embroidered design?
- Are your bears safe for children?
- Can I return an item for a refund?
- I’ve changed my mind, can I cancel my order?
- Can you not include an invoice in the box?
- Do you offer a gift wrap service?
- Can I collect my order?
- Do you accept orders over the phone?
- What payments methods do you accept?
- Can you ship outside the UK?
- How long will it take for my order to arrive?
- How can I change the Personalised Bear in my basket?